Purchasing
CREDIT CARDS
We accept Master Card, Visa, Discover and American Express. You may safely enter your entire credit card number online via our cart server. Our shopping cart is hosted by SparkPay, a Capital One company, and your
credit card number is encrypted. Our shopping cart is PCI compliant, adhering to the banking industry security standards. When you place your order on-line, your credit card may be authorized for the amount of the order. Your card is not actually charged until your order is processed. You may create an account online or checkout as a guest.
Orders are also accepted over the phone. Call us at (757) 548-4842 or toll free at 1-800-366-4341. Our hours of operation are 7:30 a.m. to 4:30 p.m. eastern time Monday through Friday.
Credit card orders can only be shipped to a verified address. Our shopping cart estimates are for residential addresses. If your address is considered commercial by UPS, your shipping costs may be lower than the estimate. You will be charged actual shipping charges. We will send you an invoice with accurate charges. If the online estimate is significantly lower than actual charges, we will contact you. We try to keep shipping costs low! Some large, bulky, oddly-shaped or prepackaged items must be shipped separately.
STATE SALES TAX INFORMATION
Sales tax is added to Virginia and North Carolina orders.
GOVERNMENT AGENCIES AND MUNCIPALITIES
If your order is tax exempt, please make a note in the special instructions/comments section and we will remove the Virginia or North Carolina sales tax when your order is processed.
All prices listed in US Dollars. Payments must be made in US Dollars. Customer is responsible for all customs, duty, excise, taxes and other fees related to purchases made outside the United States. These fees, if applicable, will not be estimated at checkout.
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